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Focus on the positive

Today, we’re checking in again with Rhonda Remer.  Rhonda has been in sales for over a year and from time to time, we like to get her perspective on how her journey in material handling sales is coming along.

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In July, I was $2,000 shy of the coveted $100,000/month mark in sales.   It would have been my second time to hit the milestone. I was initially a bit deflated but then I decided to step back and look at things from a different perspective.  What have I learned?  How much progress in my new position have I actually made? I will focus on thePreview positive.

1: I have a lot more knowledge about material handling products than when I started this gig. I’ve sold many different kinds of conveyor, carton flow track, balers, cantilever, hoppers, safety equipment, totes and bins, and of course Pallet Racking and accessories. This leads right into…

2: My knowledge has value.  A good way to gauge this is when new people start in the department.   SJF recently hired three new Solutions Specialists – all with extensive sales experience.  It is refreshing for me to be able to transfer knowledge on equipment and internal processes, as opposed to being the one who is asking all the questions.    I realized that my Greenhorn status has changed – I’m no longer the ‘new gal.’
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Material Handling Myths, Monsters & Secrets

Hello, my name is Rhonda Remer, and being the newest addition to the SJF project sales team, I’d like to offer some inside perspective from the trenches. I have worked in online sales & support for 6 years and just recently started working in client project sales about four months ago. In my short time in direct sales, I have uncovered 2 simple truths. The first one, I had to learn. The second is a truth that I’d like my customers to learn.

First and foremost though, project sales is harder than it looks. And by hard, I mean time consuming. Don’t get me wrong, the lead opportunities are great at SJF. There’s no shortage of customer interest & quote requests. Whether it’s by phone or email, when I do speak with customers they don’t always know how to put into words what they envision in their minds. The back and forth translation of needs & wants takes a lot of time. There are days where I feel like a child on an Easter egg hunt with an eye patch and a broken hip. It’s not that we don’t have the equipment, (we have loads of equipment!) it’s just that with used equipment, having the exact material at the exact time a customer needs it can be a challenge.
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A Christmas Poem for 2012

By Rhonda Remer.

Twas the month of December, I’ll soon leave my post,

So I got to thinking how I could help Sales the most.

 

Here’s a gentle reminder about whom to go to and when.

I penned this small poem hoping to help you again.

 

If your order is late, and you feel like crying,

Don’t ask Shawn or Mark, go to Joe Sr…or Brian.
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